If you need to cancel your service(s) for any reason, it’s rather simple
to do. Follow this step-by-step procedure, and we hope you enjoyed your
service(s)!
STEP 1: Go into our customer panel (
https://customer.hivium.com) — click Services, then My Services.
STEP 2: Select the product that you would like to cancel.
STEP 3: You’ll see Request Cancellation option in the left hand sidebar. Click on Request Cancellation.
STEP 4: Provide a reason for your cancellation and the type – Immediate or End Of Term.
Be
aware that this does not cancel your Paypal subscriptions, these have
to be cancelled manually through Paypal, which you can do on your end.