Does Hivium send out invoices?
Hivium billing department automatically sends an invoice 3 days
before it is due. This gives the client ample time to look, respond, and
act upon the invoice. It is optional to pay the invoice but note that
unpaid invoices will result in the suspension of services.
We may
also manually generate invoices upon request from a client if he/she
wants to add funds. We cannot do it manually OR if a previous hosting
account has been suspended and the client wants to come back to us
without having to make a brand new order.
If you have any further questions, please get in touch with our billing department and ask for assistance.
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If you need to cancel your service(s) for any reason, it’s rather simple to do. Follow this step-by-step procedure, and we hope you enjoyed your service(s)! STEP 1: Go into our customer panel (https://customer.hivium.com) — click Services, then My ...